|
|
||||||||||||||||||||
|
|
|
|
||||||||||||||||||
|
|
||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|||||||||||||
|
|
||||||||||||||||||||
|
#1
06-11-2009, 02:40 PM
|
|||
|
|||
|
Red Ring...
So the other night, I'm playing Rainbow Six: Vegas, and the screen goes crazy and colorful. I turn it off, and when I boot it back up, I get the red lights.
Here is the catch: The ring, isn't a ring. It's just the one light, not the 3. I also get the "E74" error screen. Now, I have two options. (1) I can ship it back to Microsoft, to get it fixed. Is this going to happen again, after they replace it with one of their refurbished consoles? (2) I still have the PRP (Product Replacement Plan) through Best Buy. I can supposedly walk in and out, with a new XBOX 360, my old hard drive, and some cash in hand for the difference. Problem: We have had several issues with the Best Buy located near me, as of late. They would not honor their warranty on a GPS system, after it had already been purchased. I have read many horror stories online, about the Best Buy issues, but none of the previous threads here, have mentioned it being a problem. Also, from some of my research, I have read that Best Buy, no longer honors the PRP on the 360 consoles, as of March '09. Another thing, is that I have heard that Microsoft, "fixed the problem" with a new "chip". Is this true? Has anyone had a problem, after the new chip was released? One final thing, if, I go to Best Buy, and get a new XBOX as a replacement for my system, do I get a new 3-year warranty with Microsoft? Or does it continue on, as if it was the same system, leaving me roughly a year and a half? 
|
|
#2
06-11-2009, 03:58 PM
|
||||
|
||||
|
E74 = AV cable error. Could be a faulty AV cable, scaler chip (usually caused by overheating), or less likely, GPU.
It would appear that Microsoft also offers their extended 3 year warranty for this error: http://www.gizmodo.com.au/2009/04/mi...ror_victims-2/ Don't know if it will be your system repaired or a refurbished unit you get back (I would assume this policy differs between countries). If it were me, I would try Best Buy first and see if they will honor their store warranty. If they don't then I guess you have to take the risk with Microsoft, pay someone else to fix your system, do it yourself if you are brave, or buy a new one. At least it would appear that if it is less than 3 years old, it will be rectified for free.
|
|
#3
06-11-2009, 04:49 PM
|
|||
|
|||
|
Would you say I try a new AV cable? I hate to buy it, and it still not work.
I'll probably be going to Best Buy tomorrow. At least try.
|
|
#4
06-11-2009, 05:01 PM
|
||||
|
||||
|
Take it back to the retailer.
If their replacement plan is a procedure Microsoft is aware of, and they give you any shit instore, have them call the support centre and they should be able to set them straight.
__________________
The door opened...you got in..:rolleyes:
|
|
#5
06-11-2009, 05:06 PM
|
|||
|
|||
|
Quote:
They'll definitely get an earful, and if they won't replace it, they will be forced to refund the money for the warranty. In which case, I will return it to Microsoft's repairs. Biggest thing, is I don't want the jackass, to wind up voiding my warranty somehow, out of spite.
|
|
#6
06-12-2009, 03:51 AM
|
||||
|
||||
|
Quote:
It is more likely the scaler chip dead, because it has an inadequate heat sink and is a known point of failure with this console.
|
|
#7
06-12-2009, 01:46 PM
|
|||
|
|||
|
Walked in with the old one, out with the new one.
This one doesn't get nearly as hot as the other one. Has an odd smell though....
|
|
#8
06-12-2009, 02:52 PM
|
||||
|
||||
|
Excellent. It all worked out well then.
Don' t know about the smell though...
|
|
#9
06-12-2009, 03:15 PM
|
|||
|
|||
|
Quote:
|
 |
|
|
