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That's really rough.I don't know if you ever grow immune to moments like that.
I used to work in an animal shelter (nowhere near as tough as what you're doing) and there was a clinic where people would take the animals they adopted to be fixed. One night, a dog had expired in the night (bad reaction to the anesthesia), and by the time we discovered this, the mother and daughter were already on their way to pick up their pet. To say they were upset would be an understatement.
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