|
Okay, here is a good ol' helpdesk story, involving a guy we'll call "Jim Kriete" (because that was his name :D, and its pronounced "Crete", like the island). I started referring to him as "Krietard" early on because he was a moron.
In one incident, he was working as an assistant to the PC tech, the guy who physically worked on computers rather than troubleshooting over the phone. A sales person had some issues and needed their hard drive defragmented and some scans run, just to make sure everything was all right. Jim didnt bother to check and see if he had the right laptop, grabbed this guy's, and proceeded to wipe the hard drive WITHOUT BACKING IT UP. Even if it had been the laptop of the terminated employee he thought it was, he was still required to back it up. I beleive he set the guy back over a month.
And kept his job because he was friends with our boss.
More to come, that aint the half of it.
|