Okay, I'm officially done with Shudder. After my beta trial expired, I wasn't able to view movies anymore. I tried the website, Roku and Android. So I just figured the subscription was expired, and I was fine with that.
Well, it turns out I've been getting billed every month, even though when I log in it says I need a subscription! I contacted support and they
only refunded two months. They seemed to not really even read my original request, and basically said I should have known I was going to get billed.
They also said that they don't support subscriptions across platforms, so even if I could use a subscription on the website, I wouldn't be able to watch on Roku or Android without getting separate subscriptions for each. That seems weird, and pretty bad.
Oh well, it's too bad because they have more quality content than Screambox. But at least Screambox shares the subscription across platforms (and now is on Xbox and PlayStation too).
I don't mean to dog on them too much. I know what it's like to be on their side of the coin, handling all kinds of ridiculous support cases. But in my case I think they really blew it.
