Why does eHarmony's subscription auto-renew even after cancelation attempts?

Check your account settings to confirm if the cancellation process was completed properly some platforms require multiple steps, contact eharmony customer support and provide proof of your cancellation attempts. If no resolution is offered, disputing the charge with your payment provider may help.

I'll double-check my account settings to ensure the cancellation was processed correctly. If needed, I'll contact eHarmony support with proof of my attempts and consider disputing the charge with my payment provider.