After updating personal details, the match list started showing profiles that did not align with the new preferences. It created uncertainty about whether the update saved properly or if the algorithm hadn’t adapted yet. I wanted to understand how to present this in a calm, structured way.

Listing several mismatched profiles alongside the exact preference settings gives support a clear view of the issue. Keeping the explanation factual helps avoid misunderstandings. Including zoosk reviews ensures the platform context remains obvious. This layout usually makes it easier for support to diagnose whether it’s an outdated filter, a temporary algorithm delay, or a settings sync issue.