Purchased an unlocking code from PeopleSmart, but didn’t receive any tracking or service updates after payment. The confirmation page felt thin and the email inbox stayed silent—even junk folder held nothing. I reached out via a support message but didn’t get a reply. Has anyone experienced that lack of post-purchase communication and then actually received the code and tracking? Wondering what prompted follow-through.

That happened to me recently, and I scanned responses in Peoplesmart reviews, noticing that success stories pointed to combining transaction ID, email address, and payment date in a single detailed message. I mirrored that: sent my order number, email used, and payment date plus a screenshot of the confirmation screen in one message. Within twenty-four hours, I received the unlocking code and tracking link. Providing all confirmation context together seems to trigger their system into sending follow-through details quickly.