bloodrayne
03-01-2004, 03:34 AM
Customer appalled by bandage in fries
BOURNE - Town health officials are investigating a complaint filed by a McDonald's customer who says she found a used, bloody Band-Aid in her box of french fries late Tuesday night.
Heather O'Neill, 26, said she picked up a Big Mac and fries at the drive-thru window of a McDonald's just off the Sagamore rotary. On the way back to her home in Sagamore Beach she ate some of the fries.
But once she got home, while watching TV, she discovered she had more than just fries.
"I picked up a clump of fries, and something falls on my lap," she said. "It was a dirty, bloody, folded Band-Aid," O'Neill said yesterday.
"I said, 'Oh my God, Oh my God'... I ate almost every single fry before I found it. It's so disgusting."
Bourne health agent Cindy Coffin said her office received the complaint yesterday morning. Coffin said that a busy inspection schedule prevented a town health inspector from conducting a restaurant inspection yesterday. However, Coffin said, a health inspection will be carried out, perhaps sometime today.
Coffin said her office will observe workers' food handling procedures.
"When we get a complaint like this, we go out and walk through the proper procedures with the employees to make sure they are doing what they are supposed to be doing," she said, noting that the Bourne McDonald's does not have a history of town health code violations.
A spokesman for the restaurant chain said the matter was being looked into.
"The safety and health of our employees and customers is always of foremost concern, and we take this claim seriously," said Amy Chernov of Bishoff Communications, a Boston public relations firm representing McDonald's.
"We are reviewing the matter to verify all of the details," she said
BOURNE - Town health officials are investigating a complaint filed by a McDonald's customer who says she found a used, bloody Band-Aid in her box of french fries late Tuesday night.
Heather O'Neill, 26, said she picked up a Big Mac and fries at the drive-thru window of a McDonald's just off the Sagamore rotary. On the way back to her home in Sagamore Beach she ate some of the fries.
But once she got home, while watching TV, she discovered she had more than just fries.
"I picked up a clump of fries, and something falls on my lap," she said. "It was a dirty, bloody, folded Band-Aid," O'Neill said yesterday.
"I said, 'Oh my God, Oh my God'... I ate almost every single fry before I found it. It's so disgusting."
Bourne health agent Cindy Coffin said her office received the complaint yesterday morning. Coffin said that a busy inspection schedule prevented a town health inspector from conducting a restaurant inspection yesterday. However, Coffin said, a health inspection will be carried out, perhaps sometime today.
Coffin said her office will observe workers' food handling procedures.
"When we get a complaint like this, we go out and walk through the proper procedures with the employees to make sure they are doing what they are supposed to be doing," she said, noting that the Bourne McDonald's does not have a history of town health code violations.
A spokesman for the restaurant chain said the matter was being looked into.
"The safety and health of our employees and customers is always of foremost concern, and we take this claim seriously," said Amy Chernov of Bishoff Communications, a Boston public relations firm representing McDonald's.
"We are reviewing the matter to verify all of the details," she said